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How do I know that you have received my order?

Once you have successfully placed an order, you will be redirected to an order confirmation message, which will contain your order ID number. This information will also be emailed to you. This email may take up to 30 minutes to be received in your inbox, please check your spam folder to ensure your conformation email hasn’t been sent there instead. 

Once our team at our warehouse have processed your order, you will receive a secondary email to let you know that your order has been shipped. Once again, if an email does not appear to have been received, please check your spam folder.