I just placed my order, can I cancel it?
We’re really quick with processing orders to make sure that you receive them as soon as possible.
Once you click ‘Confirm & Pay’, we are unable to make any changes or cancel your, as our warehouse team will have already started processing and preparing your order for delivery.
Once your order is received and you still wish to cancel your order, simply contact us through the email contact box located at the bottom of this page notifying us that you wish to cancel your order and return it back to our facility. A customer representative will then be able to instruct you on the steps you need to take in order to initiate your refund for cancelation. Once your parcel is received back at our facility, we will then contact you to notify you that we have issued you a refund for your items*.
Please note, that if the item has been worn, washed or used in any way,Your return items will be subject to inspection upon arrival, if the items appear to be used in any way a cancelation will not be issued and the items will simply be forwarded back to sender.
We are not liable for any losses incurred if the customer has provided any incorrect details for their order. DOYOUEVEN also reserves the right to not issue a refund on orders never received due to the incorrect details being provided.