I have ordered a Presale item, when should I expect it?
Due to popular demand, there are times that we completely run out of stock of your favourite items.
By ordering a Presale, this item allows you to ensure you don't miss out on securing your favourite goodies the next time they become available. Once you place an order for a presale item, this automatically secures your place on our priority list, making you one of the first to receive this item, once back in stock. The estimated date of shipping will be displayed at the top of the product, in the product description. Once your Presale item has been dispatched for delivery, you will receive a conformation email notifying you that your order has been shipped!
If you have purchased a presale item(s), you have acknowledged and accepted that your order will be processed at the specified date which is provided for the presale item(s). Presale orders will not be cancelled if the customer fails to acknowledge the delayed shipment for presale items.
If you purchase a presale item, or if your order contains a presale item, your order will not be fulfilled and processed until the date specified for presale items to be processed. Orders cannot be partially processed, if you would like all other items to be sent out before the estimated dispatch for Presale items, you will need to place them in a separate order.