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When does the Black Friday Sale go live?

The Doyoueven Black Friday/Cyber Monday Sale kicks off on Tuesday, 18 November at 12:00PM AEDT and runs until Wednesday, 3 December at 11:59PM AEDT.

For our #TeamDYE community around the world, the sale starts at:

  • New Zealand (NZDT) — Tue 18 Nov, 2:00 PM 🇳🇿
  • United States (PST) — Mon 17 Nov, 5:00 PM, United States (CST) — Mon 17 Nov, 7:00 PM, United States (EST) — Mon 17 Nov, 8:00 PM 🇺🇸
  • Canada (EST) — Mon 17 Nov, 8:00 PM 🇨🇦
  • United Kingdom (GMT) — Tue 18 Nov, 1:00 AM 🇬🇧
  • Europe (CET) — Tue 18 Nov, 2:00 AM 🇪🇺

Don’t see your time zone? Reach out to our customer experience team at contact@doyoueven.com and we'll be happy to help!.

What is the Doyoueven Black Friday offer this year?

Up to 80% OFF site-wide. No codes required—discounts are automatically applied at checkout while stock lasts. Plus, Free Standard Shipping on Australian orders over $200!.

Is this sale available on the Doyoueven App?

Absolutely! All items will be automatically discounted on the Doyoueven App, just like on the website!

Can I add items to my wishlist?

Absolutely! We highly recommend adding your favorite Doyoueven items to your wishlist before the sale starts. Just remember, the wishlist doesn’t hold or secure items for you – stock is only reserved once you complete your checkout.

I placed an order before the sale! Can I get a refund and reorder to secure the Black Friday offer?

Unfortunately, we can’t refund orders placed prior to the 11th to reflect our Black Friday sale prices.

Can I add to my order after I checkout?

We’re unable to add additional items to your order once it’s been placed. Double-check your cart before you complete your purchase to ensure you’ve got everything you want! But if you make a mistake, just get in touch and we'll talk you through options!

Can I change my shipping address after I checkout?

We’ll do our best to accommodate requests, but our warehouse works around the clock to get orders out quickly during the sale. Reach out to our Customer Experience Team at contact@doyoueven.com as soon as possible.

Can I use discount codes or store credits during the sale?

All discount codes and store credits will be disabled during the sale period as our sale prices are unbeatable. Ambassador support codes remain active for tracking but don’t add an additional discount.

Can I use a gift card code during the sale?

Yes! You can use gift cards during the Black Friday Sale. Contact our Customer Experience Team if you experience any issues.

What payment options are available?

We accept a variety of payment methods, including:

  • Maestro
  • Mastercard
  • Visa
  • PayPal
  • AfterPay (AUS/NZ, USA & UK)
  • Klarna (AUS & USA)
  • ZipPay (AUS)
  • Apple Pay
  • Google Pay
What is the shipping cost for AU/NZ orders?

For Australian orders under $200, Standard Shipping is $10 AUD, with an upgrade to Express for $5 AUD. NZ customers can select DHL Express for $25 AUD or Australia Post International for $15 AUD.

What is the shipping cost for international orders?

International customers can select from DHL Express starting at $25 AUD (3-6 business days) or Australia Post Tracked Shipping starting at $15 AUD (10-15 business days).

Why does my order not qualify for free shipping?

Free Shipping for Australian orders kicks in at $200 - orders coming in under that attract our standard $10 shipping cost.

Will I need to pay extra duties or taxes on top of my shipping cost?

For US customers, tariffs are included in your shipping cost, which is paid at checkout, so no additional duties/taxes apply. For customers outside the USA, depending on your location, you may be required to pay local duties or taxes. These charges are government-imposed and not controlled by Doyoueven. Please check with your local customs office for details.

How long does shipping take?

Shipping times vary, depending on your location and the option you choose:

  • Australia Post Standard: 5-7 business days
  • Australia Post Express: 1-3 business days
  • DHL Express: 3-7 business days

During the sale, packages may take an additional 5 business days due to high volumes. If you have concerns, reach out to our Customer Experience Team - we're always happy to help!.

Why hasn’t my order been dispatched?

Our warehouse team is working tirelessly to process all orders quickly. Please allow an extra 3 business days for dispatch during the sale period due to increased demand - we really appreciate your patience!

Will my order be prioritised if I select Express Shipping?

Your order will be fulfilled in the order it was placed. Express Shipping means Australia Post or DHL will prioritise it once it’s dispatched, but it doesn’t expedite processing within our warehouse - first in, first served!

How can I contact you if I have questions or need help with my order?

The fastest way to reach us is via Facebook Messenger, Instagram DM, or email at contact@doyoueven.com.

We'll respond to you as quickly as possible, but please be patient - we receive a super high volume of enquiries during this time and aim to get back to everyone as quickly as possible!