Your Privacy Matters to Us

At Doyoueven, we are committed to respecting and protecting your privacy. This Privacy Policy applies to all personal information collected by Doyoueven Pty Ltd ABN 93 161 457 030 via our website located at www.doyoueven.com, through social media platforms, and SMS communication channels.

Collection and Purpose of Personal Information

We collect personal information directly from you when you interact with our website, make a purchase, subscribe to our newsletters, or sign up for SMS notifications. Information we collect includes but is not limited to:

• Name

• Email address

• Phone number

• Shipping address

• Payment details (processed securely by third parties)

• Social media account information (if you interact with us via social platforms)

• Information collected through cookies (for a customized user experience)

The purpose of collecting your personal information is to provide you with the best possible service, including processing orders, delivering products, and offering customer support. We may also use this data to enhance your experience on our website and to provide relevant marketing offers, promotions, or SMS updates (with your consent).

Providing personal information is voluntary; however, certain services may not be available if you choose not to provide necessary details.

Disclosure of Personal Information

We share your personal information only with trusted third-party providers who assist us in delivering our services, such as:

• Payment processors

• Shipping partners

• Marketing platforms These providers are bound by confidentiality agreements and may only use your data for the services they provide to us. Your data will not be sold or shared without your consent, except where required by law.

Overseas Disclosure: Some of our service providers may store or process information outside of Australia, including the United States. By providing your information, you consent to this overseas transfer, where applicable.

Mobile Terms of Service

Your use of Doyoueven’s SMS service constitutes your agreement to these terms. Message frequency may vary, and charges may apply. You can stop receiving messages at any time by sending STOP to +61 430 251 003. For assistance, text HELP to the same number or contact us at contact@doyoueven.com.

Security

We implement reasonable measures to ensure the security of your personal information, including encryption and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Access and Correction

You have the right to access, update, or correct the personal information we hold about you. If you wish to do so, please contact us at the details provided below.

Complaints

If you have a concern or complaint about how we handle your personal information, please contact us in writing. We will investigate your complaint and respond within 30 days.

Email: contact@doyoueven.com
Address: 6 Axis Crescent, Dandenong South (3175), Victoria, Australia.

GDPR Compliance (for EU Residents)

If you are located in the European Union, we comply with the General Data Protection Regulation (GDPR). Under this regulation, you have additional rights regarding your personal data, including:

• The right to access and receive a copy of your personal data

• The right to correct or delete your data

• The right to restrict processing or object to the use of your data

We use your personal data in accordance with Article 6(b) of the GDPR, primarily to fulfil our contractual obligations to you (such as delivering products) and to provide marketing communications where you have opted in.

Contact for GDPR inquiries: contact@doyoueven.com

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website.