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When does the Black Friday Sale go live?

The Doyoueven Black Friday Sale kicks off on Thursday, 14th of November at 12PM AEDT and runs until Cyber Monday, ending at 11:59PM AEDT on December 2nd.

For our #TeamDYE community around the world, the sale starts at:

  • New Zealand: Thurs 14th Nov, 2PM NZDT 🇳🇿
  • USA (PST): Wed 13th Nov, 5PM PST 🇺🇸
  • USA (EST): Wed 13th Nov, 8PM EST 🇺🇸
  • UK: Thurs 14th Nov, 1AM GMT 🇬🇧
  • EU: Thurs 14th Nov, 2AM CET 🇪🇺

Don’t see your time zone? Reach out to our customer experience team at contact@doyoueven.com or use the Dateful Time Zone Converter to find yours.

What is the Doyoueven Black Friday offer this year?

This year, absolutely everything site-wide is 40-60% off! The sale price and discounts will be listed on each item, making it easy to see exactly how much you’re saving.

Is this sale available on the Doyoueven App?

Absolutely! All items will be automatically discounted on the Doyoueven App, just like on the website!

Can I add items to my wishlist?

Absolutely! We highly recommend adding your favorite Doyoueven items to your wishlist before the sale starts. Just remember, the wishlist doesn’t hold or secure items for you – stock is only reserved once you complete your checkout.

I placed an order before the sale! Can I get a refund and reorder to secure the Black Friday offer?

Unfortunately, we can’t refund orders placed prior to the 14th to reflect our Black Friday sale prices.

Can I add to my order after I checkout?

We’re unable to add additional items to your order once it’s been placed. Double-check your cart before you complete your purchase to ensure you’ve got everything you want!

Can I change my shipping address after I checkout?

We’ll do our best to accommodate requests, but our warehouse works around the clock to get orders out quickly during the sale. Reach out to our Customer Experience Team at contact@doyoueven.com as soon as possible.

Can I use discount codes or store credits during the sale?

All discount codes and store credits will be disabled during the sale period as our sale prices are unbeatable. Ambassador support codes remain active for tracking but don’t add an additional discount.

Can I use a gift card code during the sale?

Yes! You can use gift cards during the Black Friday Sale. Contact our Customer Experience Team if you experience any issues.

What payment options are available?

We accept a variety of payment methods, including:

  • Maestro
  • Mastercard
  • Visa
  • PayPal
  • AfterPay (AUS/NZ, USA & UK)
  • Klarna (AUS & USA)
  • ZipPay (AUS)
  • Apple Pay (iOS via Safari only)
What is the shipping cost for AU/NZ orders?

For Australian orders, Standard Shipping is $10 AUD, with an upgrade to Express for $5 AUD. NZ customers can select DHL Express for $25 AUD or Australia Post International for $15 AUD.

What is the shipping cost for international orders?

International customers can select from DHL Express starting at $25 AUD (3-6 business days) or Australia Post Tracked Shipping starting at $15 AUD (10-15 business days).

Why does my order not qualify for free shipping?

Our usual free shipping on Australian orders over $99 AUD is not available during the Black Friday Sale. All orders within Australia will be charged $10 AUD for Standard Shipping, with an option to upgrade to Express Shipping for $5 AUD.

Will I need to pay extra duties or taxes on top of my shipping cost?

Depending on your location, some international customers may be required to pay local duties or taxes. These charges are government-imposed and not controlled by Doyoueven. Please check with your local customs office for details.

How long does shipping take?

Shipping times vary by method:

  • Australia Post Standard: 5-7 business days
  • Australia Post Express: 1-3 business days
  • DHL Express: 3-7 business days
  • Australia Post International: 10-15 business days

During the sale, packages may take an additional 5 business days due to high volumes. If you have concerns, reach out to our Customer Experience Team.

Why hasn’t my order been dispatched?

Our warehouse team is working tirelessly to process all orders quickly. Please allow an extra 3 business days for dispatch during the sale period due to increased demand.

Will my order be prioritized if I get Express Shipping?

Your order will be fulfilled in the order it was placed. Express Shipping means Australia Post or DHL will prioritize it once it’s dispatched, but it doesn’t expedite processing within our warehouse.

How can I contact you if I have questions or need help with my order?

The fastest way to reach us is through Live Chat (speech bubble at the bottom right corner). You can also contact us via Facebook Messenger, Instagram DM, or email at contact@doyoueven.com.