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When does the Doyoueven EOFY Mega Markdown go live?

The Doyoueven EOFY Mega Markdown kicks off on Thursday 22nd of June at 12 PM (AEST) and ends on Friday 30th of June at 11:59 PM (AEST).

What’s on offer for the EOFY Sale?

We’re offering up to 71% OFF absolutely EVERYTHING online! 😱

All new release items will be discounted by 20% OFF and we’re taking 30% OFF all full priced items.

PLUS! We’re doubling down and discounting all items in the Outlet Section by 60% OFF

The sale price and discounts will be listed on each item so you can see exactly how much you’re saving.

Is there a code that I need to enter to receive the discount?

Nope! To make things super simple, everything will be automatically discounted on our website.

Is this sale available on the Doyoueven App?

Absolutely! All items will be automatically discounted on the Doyoueven App just like on the website!

Will there be any restocks?

Unfortunately, there won’t be any restocks during the Doyoueven EOFY Mega Markdown.


General

I placed an order before the sale! Can you refund me the price difference to reflect the current discounts?

Unfortunately, we can’t refund orders placed prior to the Doyoueven EOFY Mega Markdown to reflect the sale offers.

Can I add to my order after I checkout?

We’re unable to add additional items to your order once it’s been placed.

Be sure to double-check you have the correct goodies in your cart before hitting that checkout button!

Can I add to my order or change my shipping address after I checkout?

We’ll do everything we can to accommodate any requests like this, however, get in touch with our Customer Experience Team as soon as possible!

During the sales period, our Warehouse team works around the clock to dispatch your orders as quickly as possible—so it might not be possible to meet every request.

For the quickest response, please jump on our Live Chat, or send us an email to contact@doyoueven.com.

Can I return any items purchased during the sale?

You’re more than welcome to return any items purchased during the EOFY Mega Markdown.

Please note, if returning for an in-store credit or refund, this will be for the amount that you paid for this item on sale and not the original price of the item.


Payment

Can I use discount codes or personal store credits during the sale?

All discount codes and personal store credits will be switched off during the sale period, as our prices will far outweigh the normal prices, even when the discount code is applied.

All Athlete/Ambassador support codes remain active, allowing you to continue supporting them, although there is no additional discount associated with these codes.

Can I use a gift card code during the sale?

Yes! All gift cards can be used at the checkout during the EOFY Mega Markdown.

If you have any trouble applying your code, feel free to contact our Customer Experience Team via Live Chat, Facebook Messenger, or Email (contact@doyoueven.com) and we will be more than happy to help!


Shipping

What is the freight cost for AU/NZ orders?

Within Australia, all orders are shipped using the Australia Post service.

All orders will automatically apply for Australia Post Standard Shipping for $10 AUD, and you can upgrade to Express Shipping for an additional $5 AUD.

For our NZ customers, your order can be shipped either by DHL Express for $25 AUD or Australia Post International for $15 AUD, the choice is yours!

What is the freight cost of international orders?

We offer multiple global shipping options for our international customers.

International customers can choose from DHL Express starting at $25 AUD (3-6 business days) or Australia Post Tracked Shipping starting at $15 AUD (10-15 business days).

Why does my order not qualify for free shipping?

Our free shipping option for Australian orders over $99 AUD has been turned off for the duration of the EOFY Mega Markdown.

All orders within Australia will be shipped via Australia Post Standard Shipping for a flat rate of $10 AUD, and you can also upgrade your order to Express Shipping for an additional $5 AUD.

Will I need to pay extra duties or taxes on top of my shipping cost?

This depends on where you’re located; however, in most cases, the answer is YES.

These are local government charges and are not imposed or controlled by Doyoueven. We recommend contacting your local customs office to see if duties or taxes are payable in your country.

How long does shipping take?

Below is a rough guide on the shipping timeframes for each service.

Please note, due to the increased amount of parcels that freight companies receive during this time, your package may be delayed by an additional 5 business days.

  • Australia Post Standard Shipping - 5-7 business days
  • Australia Post Express Shipping - 1-3 business days
  • DHL Express - 3-7 business days
  • Australia Post International - 10-15 business days

If you have any concerns regarding this, please contact our Customer Experience Team via Live Chat, FB Messenger, or Email (contact@doyoueven.com).

Why hasn’t my order been dispatched?

Our team of superstars in the warehouse is working around the clock to have your goodies shipped out to you as quickly as possible.

However, due to the significant increase in orders, please allow an additional 3 business days for your order to be dispatched from our facility.

Will my order be prioritised if I get Express Shipping?

Sadly not. Your order will be fulfilled and dispatched from our facility in order of when it was placed.

Express shipping does not mean that your order will be fulfilled faster at our facility; however, it does mean that it will be prioritised by Australia Post or DHL once your order has been dispatched.

How can I get in contact if I have any questions or need any help with my order?

The quickest and most efficient way would be to reach out to us via Live Chat! Bottom right, speech bubble, can’t miss it. We’ll always get back to you asap.

Our awesome Customer Experience Team is also available via Facebook Messenger, Instagram DM, or Email (contact@doyoueven.com).